Shipping policy

1. Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Options

We offer the following shipping options within the United Kingdom:

1. Standard Delivery

• Cost: £3.99

• Delivery time: 3–5 business days

2. Express Delivery

• Cost: £7.99

• Delivery time: 1–2 business days

3. Next Day Delivery

• Cost: £12.99

• Orders must be placed before 2:00 PM for next business day delivery

3. Order Tracking

Once your order is dispatched, you will receive an email with a tracking number. You can track your parcel in real time.

4. International Delivery

• We ship outside the UK. Costs and delivery times vary by destination.

• Please note: customers are responsible for any customs duties and taxes.

5. Delivery Address

• Please make sure to provide the correct delivery address.

• We are not responsible for lost or delayed parcels if the address provided is incorrect.

6. Delivery Issues

If your order has not arrived within the stated timeframe, please contact our support team at morriseymccaughay@redvaleaxisltd.com. We will help track your parcel and resolve any issues.